Website chatbot
Install the widget script where your platform allows custom code. A Horoshop store needs script access and an accessible product feed. Check compatibility on your actual site rather than assuming it from the platform name.
How does a catalog-based AI chatbot for ecommerce work?
UPLIFY Chat is an AI chatbot for ecommerce that recommends products from a connected XML feed and shows shoppers product cards. Prices and availability reflect the latest successful import. Order-request capture requires Growth/Scale and an enabled setting; the store handles payment and fulfillment.
AI chatbot
for ecommerce.
Your catalog. Your store.
A shopper describes a need; UPLIFY Chat recommends products from your connected feed and displays cards with the price and availability from its latest import. Use a website widget; connect Instagram and OLX separately. Order-request capture requires Growth/Scale and an enabled store setting.
50AI replies / month on Free
up to 500products on Free · from your feed
1 Inboxwebsite · Instagram · OLX in one place
/ tl;dr
UPLIFY Chat
in brief.
[01]catalog::Google Merchant XML, YML or Hotline; last successful import
[02]channels::website widget; Instagram and OLX require separate connection
[03]Free::50 AI replies/month, up to 500 products, feed refresh every 24 hours
[04]manager::Launch and above: enabled setting and a working notification destination
[05]request::Growth/Scale: contact and products after enabling capture
[06]limits::not payment, not a confirmed order, not guaranteed sales growth
UPLIFY Chat is an AI chatbot for ecommerce that recommends products from a connected XML feed and shows shoppers product cards. Prices and availability reflect the latest successful import. Order-request capture requires Growth/Scale and an enabled setting; the store handles payment and fulfillment.
/ channels
Help shoppers
where they ask.
Instagram and OLX
Connect these separately in the account with the required permissions and provider authorization. Instagram requires a professional account linked to a Facebook Page. A channel listed in your plan does not mean your account is already connected; OLX availability depends on the supported market and account.
/ workflow
From your feed.
To a shopper conversation.
Check the catalog source
Add an accessible Google Merchant XML, YML or Hotline feed URL. Review names, links, prices, availability and product count. AI does not turn incorrect source data into reliable product information.
Configure the store and channel
Set the allowed domain, install the widget and add verified delivery, payment and warranty terms. Authorize Instagram/OLX if needed. Store policies are configured separately from the product feed.
Test real shopper questions
Try product selection, a price range, a missing item and the link to a product page. Shoppers see the latest successfully imported data. The store checks the final price, stock and fulfillment conditions.
Enable the right handoff
Set up a working notification destination on an eligible plan to request a manager. Growth/Scale can capture an order request in the inbox when enabled; notification is a separate step. Neither workflow is payment or a confirmed order.
/ monthly plans
Start with Free.
Scale when you need to.
| Plan | UAH / month | AI replies / month | Products up to | Feed refresh |
|---|---|---|---|---|
| Free | 0 | 50 | 500 | 24 h |
| Launch | 490 | 300 | 5,000 | 12 h |
| Growth | 1,990 | 1,500 | 25,000 | 4 h |
| Scale | 5,990 | 5,000 | 100,000 | 1 h |
Monthly UAH prices for one store, not USD equivalents. Connected channels share the AI allowance. New AI replies pause when it runs out; check add-on and annual-payment terms in the account. Confirm the current payable amount before purchase.
/ plan scope
Match the plan
to the workflow.
Free: catalog testing
Up to 500 products and 50 AI replies per month. No order-request capture or manager-notification channel. Instagram/OLX require authorization and use the same shared reply allowance.
Launch: manager notification
A custom consultant name and avatar, plus one notification channel: Telegram, email or webhook. Requesting a manager needs an enabled setting and a deliverable destination. Order-request capture is not included.
Growth: product request capture
Capture contact details and selected products when enabled; requests are saved in the inbox. Up to three notification channels. Nova Poshta tracking requires a separate setting and your API key. The chatbot does not charge the shopper.
Scale: more capacity
Up to 100,000 products and 5,000 AI replies per month, hourly feed refresh and a widget without UPLIFY branding. More capacity does not remove source checks, access requirements or order-capture settings.
/ FAQ
Before you
install the chatbot.
01Is there a free AI chatbot plan for my store?
Yes. Free costs UAH 0 per month and includes up to 500 products and 50 AI replies per month. That is a reply allowance, not 50 customers or unlimited conversations. Connected channels share it. Free does not include order-request capture or a manager-notification channel. Inspect the catalog and conversation in the demo first, then check the account terms before moving to a paid plan.
02Can I install the chatbot on Horoshop or Shopify?
The widget uses a script, so you need permission to insert code, an allowed domain and a supported feed. For Horoshop, check those requirements and the mobile and desktop result. A Shopify store name alone does not prove compatibility: check the theme and catalog-export workflow. This is not a promise of a native Shopify app or support for every third-party module. Test your setup before making the chatbot available to shoppers.
03Are product prices and stock updated in real time?
Not necessarily. The chatbot uses the latest successfully imported catalog. Refresh intervals are every 24, 12, 4 or 1 hour depending on the plan. Your feed must contain correct data and its URL must remain accessible. If an import fails, do not treat the previous snapshot as live warehouse stock. The store confirms the final price, availability and delivery before fulfillment; AI does not replace that check.
04How is an order request different from asking for a manager?
Asking for a manager sends a notification through a configured working channel and requires an eligible plan, an enabled setting and a deliverable destination. Order-request capture is available on Growth/Scale when enabled: contact details and selected products are saved in the inbox even without a notification. These are different workflows. Neither one by itself is payment, a confirmed order or a guarantee of a manager response within a particular time.
05Does the chatbot guarantee sales or error-free answers?
No. The chatbot helps shoppers choose using your catalog data and configured store policies, but it does not guarantee conversions or eliminate AI errors. Check names, specifications, prices, stock and test conversations before launch. If a product is absent from the source, do not expect reliable recommendations outside the catalog. The store handles payment, final order checks and fulfillment. Assess quality with real questions rather than a promise of automatic sales growth.
Try a real
shopper question.
Explore the demo, then connect your own feed on Free. Review product selection and data freshness. Choose a plan with order-request capture when your store actually needs that workflow.