Different intents compete in one group
details for the specialist
- Details
- Source: terms and CRM model. Period: 30 days. Status: synthetic. Confidence: high. Coverage: 2,400 terms and 90,000 spend.
We trace query, keyword, ad, landing, sale and tracking so higher bids do not compensate for irrelevance.
Metrics and names are synthetic. They demonstrate depth and arithmetic, not a client result.
A conversion is a goal action recorded by the advertising platform. Fractional values result from attribution. CPA is cost per conversion. ROAS is conversion value per unit of advertising spend, not profit. Conversion value depends on the account's measurement settings.
The observed loss is localized to mixed intent and weak message match. Bidding is not confirmed as the primary problem.
Table: scroll horizontally to see every column.
| Metric | Value |
|---|---|
| spend · synthetic snapshot | 90,000 |
| Ads conversions · CPA 500 | 180 |
| confirmed in CRM · qualified CPA 714.29 | 126 |
| search queries · classified by intent | 2,400 |
Each tile is one area we checked. Select it to open the finding.
First, what every later decision depends on.
The full plan is in the detailed review below.
Numbers and evidence for your marketer sit under “details”.
Table: scroll horizontally to see every column.
| Area | Finding | Evidence | Why it matters | What we do | Confidence | Decision | Details |
|---|---|---|---|---|---|---|---|
| terms and CRM model | Different intents compete in one group | 18,000 of 90,000 spend, or 20%, went to informational and service terms without a commercial outcome. | The observed loss is localized to query and landing. Some terms may assist sales, so exclusions require journey review. | Search lead classifies actual terms. Acceptance: every negative has query evidence and qualified CPA is rechecked after 14 days. | high | Fix | Source: terms and CRM model. Period: 30 days. Status: synthetic. Confidence: high. Coverage: 2,400 terms and 90,000 spend. |
| campaign report | Brand hides weak nonbrand economics | Brand and nonbrand share budget and target, making the average cheaper. | Average CPA does not show the cost of new demand. Separation alone does not guarantee growth. | Google lead separates budgets and reporting without changing bids. Acceptance: independent goals, negatives and landing map with unchanged total budget. | high | Separate | Source: campaign report. Period: 30 days. Status: synthetic. Confidence: high. Coverage: all Search campaigns. |
| RSA and rendered landings | RSA promises more than the landing proves | Five of eight pages lack the key proof used in the ad. Ad strength is not business evidence. | Message mismatch may reduce conversion. Three aligned pages remain the control. | The copywriter and CRO specialist create intent-specific proof blocks. Acceptance: 8 / 8 routes align promise, proof and CTA while bidding stays unchanged. | medium | Rewrite | Source: RSA and rendered landings. Period: snapshot. Status: synthetic. Confidence: medium. Coverage: 12 ads and 8 pages. |
Limitations: Budget growth remains conditional without real margin.
Coverage: All active Search campaigns, 2,400 terms and all primary conversions.
Sources:
Every table and calculation from the audit. Owners can skip it.
Table: scroll horizontally to see every column.
| What | Who | Result | Horizon |
|---|---|---|---|
| Classify terms and split brand reporting. | Search lead | All 2,400 terms are classified, and brand and non-brand segments have separate baseline metrics. | 7 days |
| Fix intent to landing congruence. | Copywriter and CRO specialist | 8 / 8 routes pass QA. | 30 days |
| Test broad or value bidding after maturity gate. | Google Ads lead | Tracking is stable, the negative list is documented and data volume meets the stated test threshold. | 90 days |
Status: Platform conversions overstate the commercial result
90,000 spend / 180 conversions = CPA 500. CRM confirms 126 outcomes, so qualified CPA is 90,000 / 126 = 714.29.
Preserve the brand campaign with confirmed commercial outcomes
Evidence: Brand routes produce commercial outcomes without a current tracking defect.
Decision: Separate its budget and keep it as the control.
Target state: Queries are split by intent, brand no longer masks non-brand, and bidding uses confirmed quality.
How we test: CRM signal and negatives come first, followed by one staged bid change at a stable budget.
When we roll back: The strategy returns if qualified CPA breaches the agreed threshold or confirmed volume falls.
16 checks
The three decisions above give an executive summary. The complete review register below shows the checks behind those decisions.
This page shows 16 of 16 checks in the demonstration register. A client report also links each check to its source, accountable role, and working artifact.
The platform counts an action while the business confirms only part of it as a qualified result.
Table: scroll horizontally to see every column.
| Check | Priority | Decision | What we established | What we established |
|---|---|---|---|---|
| GS-01 | P0 | Reconcile | Connect the Ads conversion to the CRM stage. | 180 platform conversions and 126 confirmed outcomes produce different CPAs. |
| GS-02 | P1 | Import | Return qualified without personal data. | Bidding needs lead quality rather than form submission alone. |
| GS-03 | P1 | Protect | Do not change bids before signal verification. | A new target on an incomplete conversion automates the wrong objective. |
| GS-04 | P2 | Explain | Document the attribution-window difference. | Ads and CRM can correctly show different values. |
The main lever is intent classification instead of bulk negative-keyword additions.
Table: scroll horizontally to see every column.
| Check | Priority | Decision | What we established | What we established |
|---|---|---|---|---|
| GS-05 | P1 | Classify | Label 2,400 queries by intent. | 18,000 of 90,000 spend went to queries without a commercial outcome. |
| GS-06 | P1 | Exclude with evidence | Add negatives only for confirmed mismatches. | Some informational queries may assist a sale. |
| GS-07 | P2 | Map | Route each intent to the correct landing page. | A relevant query loses alignment on a general page. |
| GS-08 | P2 | Repeat | Recheck waste after 14 days. | Read the effect with budget and bids unchanged. |
Brand is separated for clarity, and every ad promise must be supported on the landing page.
Table: scroll horizontally to see every column.
| Check | Priority | Decision | What we established | What we established |
|---|---|---|---|---|
| GS-09 | P1 | Separate | Give brand and non-brand separate budgets. | A blended CPA hides the cost of new demand. |
| GS-10 | P1 | Align | Tie each RSA promise to landing-page evidence. | Five of eight synthetic pages lack the main proof used in the ad. |
| GS-11 | P2 | Protect | Keep three aligned routes as the control. | They provide comparison after weaker pages change. |
| GS-12 | P3 | Ignore score as outcome | Do not treat Ad strength as a business result. | An interface score does not prove lead quality or profit. |
Automation changes after the objective is clean and within a controlled budget.
Table: scroll horizontally to see every column.
| Check | Priority | Decision | What we established | What we established |
|---|---|---|---|---|
| GS-13 | P1 | Record | Capture baseline CPA, qualified CPA, and volume. | All three are needed to avoid buying cheaper but weaker leads. |
| GS-14 | P1 | Migrate in stages | Change one strategy in one group. | Moving every campaign at once removes the control. |
| GS-15 | P2 | Verify | Read lost IS beside economics. | A lost impression is not lost profit without a marginal outcome. |
| GS-16 | P2 | Roll back | Restore the strategy when qualified CPA degrades. | Rollback follows business quality rather than the platform conversion. |
Need the cause of expensive Search, not just lower bids?
We identify the funnel stage, evidence, counter evidence and a safe test.